Bad Elf Flex App: Share NTRIP Diagnostic File

Bad Elf Flex App: Share NTRIP Diagnostic File

Overview

To assist with troubleshooting, we may need the diagnostic file from the Bad Elf Flex App’s NTRIP Configuration screen. This can be done even without a Bad Elf Flex or Flex Mini connected. Follow the steps below to generate and share the diagnostic file.

Symptoms

1. Issues with NTRIP connections
   
2. Unexpected behavior while using an RTK network
   
3. Need for detailed diagnostic data for investigation
   

Solution

Collecting the diagnostic file helps Bad Elf Support identify potential configuration or connection issues. Follow these steps to generate and share the diagnostic file.

Step-by-Step

1. Open the Bad Elf Flex App.
   
2. Tap App Settings
   
1. 
   
3. Locate and select NTRIP Configuration..
   
1. 
   
4. Establish a connection to any RTK network. Once connected, tap the diagnostics button.
1. 
5. Copy the generated diagnostic file to your clipboard and share with Bad Elf Via email or support ticket
   
1. 

This process does not require a Bad Elf Flex or Flex Mini to be connected.

Ensure you have a stable internet connection while performing these steps.

• Related Articles

• Bad Elf Flex App: RTCM Diagnostics Viewer

  Bad Elf Flex App: RTCM Diagnostics Viewer Introduction The Bad Elf Flex app contains a feature to view the contents of RTCM messages sent by your local real-time GNSS corrections network to diagnose any potential compatibility issues. By entering ...

• Bad Elf Flex Mini: RTK Fix Vs Float

  Bad Elf Flex Mini: RTK Fix Vs Float Overview When collecting GNSS data with the Bad Elf Flex Mini, you may notice two points shot at the same location differ significantly in accuracy or elevation. This usually happens when one point is recorded in ...

• Bad Elf Flex Mini: Enabling Android Mock Location

  Introduction Some Android applications do not allow users to select an external GNSS receiver directly. In these cases, Android uses a feature called “mock location” to let one app supply location data to the entire device. This guide explains how to ...

• Bad Elf Flex Mini: Point/Track Logs - CSV Specification

  CSV Specification The Bad Elf Flex Mini is capable of exporting data logs as a lightweight .csv file. The list below contains the field names and definitions for a Bad Elf Flex Mini generated point or track log CSV file. Field Name Description LINE ...

• Bad Elf Flex App: Stakeout procedure

  Bad Elf Flex App: Stakeout procedure Introduction Navigate to predetermined coordinates via the Bad Elf Flex App. Step-by-Step Option 1: Add Points Manually Navigate to App Settings -> Stored Locations -> “+” Add a point by either: A. Typing the ...