Bad Elf Flex Mini: Bluetooth Best Practices and Troubleshooting

Bad Elf Flex Mini: Bluetooth Best Practices and Troubleshooting

Bad Elf Flex Mini Bluetooth Best Practices and Troubleshooting

Troubleshooting Workflow

  1. Unpair all devices from the Bad Elf Flex Mini.

  2. Unpair any other Bad Elf receivers or currently connected Bluetooth devices from the mobile device.

  3. Update the firmware on the Bad Elf Flex Mini, update the Bad Elf Flex app, and update the mobile device operating system to the latest version.

  4. Restart the mobile device and the Bad Elf Flex Mini.

  5. Open the Bad Elf Flex app.

  6. Position mobile device near Bad Elf Flex Mini (no further than 25 feet), and avoid excessive Wi-Fi signals as this can cause interference.  

  7. Pair the Bad Elf Flex Mini with the mobile device after restarting, and accept the pairing request.

Best Practices

Setup

  • During pairing, accept the pairing request on both devices. The order the request is accepted does not matter.

  • Ensure both the Bad Elf Flex Firmware, the Bad Elf Flex app, and the mobile device operating system are updated to the most recent version available.

During Survey

  • Any previously paired devices within Bluetooth range will pair automatically

  • Prior to use, unpair all devices on the Bad Elf Flex Mini that will not be paired during the survey.

  • Stay within 30 feet of Bad Elf Flex Mini to avoid Bluetooth disconnects

  • If possible, avoid excessive Wi-Fi interference by turning off unused Wi-Fi and mobile hotspots

  • Have no more than one mobile device (not including accessories) connected to the Bad Elf Flex Mini at all times




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